Real Results. Real Impact.
bp2w® Global Case Studies on our Transformative Employee Engagement Software
Case Study Testimonial: Driving Up the Bottom Line at Siemens
Background
At Siemens, we faced a clear business imperative: to increase our profit by 10%. Achieving this goal required more than just operational changes—it demanded a fundamental shift in how our people were managed and how they interacted across departments.
The Solution
We introduced and cascaded the “An Even Better Place to Work” solution as a pilot. Our focus was on improving collaboration, communication, and management practices, with the understanding that these changes would drive efficiency and, ultimately, profitability.
The Results
- Profit Growth: The initiative directly supported our goal.
- Improved Efficiency: By enhancing the way people managed themselves and worked with others, we saw measurable improvements in operational efficiency.
- Cultural Shift: Staff became more proactive, took greater ownership, and addressed issues collaboratively, contributing to a more engaged and productive workforce.
Conclusion
Implementing “An Even Better Place to Work” was a strategic decision that delivered tangible results. We are happy to be preparing to rollout the program to a wider audience. By investing in our people and their interactions, we succeeded in creating a more effective, empowered organisation.
Case Study Testimonial: Overachievement of 73% at Safe-Move, Yorkshire Water
Background
At Safe-Move, part of Yorkshire Water, we recognise that engaged and happy staff are key to organisational success. We introduced “An Even Better Place to Work” to address challenges around absenteeism, attrition, and productivity.
The Solution
The programme focused on building a positive workplace culture, encouraging open communication, and fostering a sense of ownership among team members. Our goal was to create an environment where people felt valued, supported, and motivated to perform at their best.
The Results
- Overachievement: Since launching the initiative, Safe-Move has achieved a remarkable 73% over its performance targets.
- Absenteeism: There has been a significant reduction in absenteeism, with staff taking fewer days off.
- Attrition: Staff turnover rates have improved, leading to greater stability and team cohesion.
- Productivity: Measurable improvements in productivity have been observed, with teams consistently exceeding expectations.
Conclusion
“An Even Better Place to Work” has been a catalyst for transformation at Safe-Move. The programme’s impact is clear: happier, more engaged staff, improved attendance and retention, and an impressive 73% overachievement of our targets. This initiative has proven that investing in people delivers outstanding results for the business.
Case Study Testimonial: The NHS/Yeovil District Hospital People Business Case
Background
The initiative at Yeovil District Hospital was launched in response to two pressing concerns: disappointing employee survey results and growing difficulties in attracting and retaining the right talent. These issues were compounded by rising staff turnover and absenteeism, threatening the hospital’s ability to deliver high-quality care and maintain operational resilience.
The Challenge
- Poor staff survey results highlighted low morale and engagement.
- Recruitment and retention of skilled professionals became increasingly challenging.
- High rates of staff turnover and absenteeism placed strain on service delivery and team cohesion.
The Solution
Yeovil District Hospital undertook a comprehensive people-focused transformation, prioritising staff engagement, wellbeing, and organisational culture. This included targeted initiatives to improve communication, support staff health, and foster a more inclusive and supportive working environment.
The Results
- Staff Engagement: Yeovil District Hospital achieved the highest staff survey response rate in the country at 71%, well above the national average of 44%. The Trust ranked as the highest performing for staff health and wellbeing, and in the top 20% nationally for diversity, support from managers, morale, safety, and staff engagement.
- Recruitment and Retention: The hospital’s innovative recruitment strategies, including international campaigns, led to zero vacancies and reduced agency spend, earning national recognition and awards for retention and wellbeing.
- Operational Performance: Despite record demand, Yeovil consistently met or exceeded key NHS targets, including four-hour A&E waiting times, and was rated among the top five hospitals nationally for this standard.
- Patient Care: The Trust received positive feedback through patient surveys and Care Quality Commission inspections, with high ratings for safety, responsiveness, and compassionate care.
Conclusion
By addressing staff engagement and wellbeing as core business priorities, Yeovil District Hospital not only improved its workplace culture but also strengthened its ability to attract and retain talent, deliver high-quality patient care, and maintain operational excellence—even in the face of sector-wide challenges. This people-centred approach has become a model for sustainable improvement within the NHS
Case Study Testimonial: Improved Attendance and €40,000 Savings at Barley Lane Primary School
Background
When I joined Barley Lane Primary School, I saw an opportunity to enhance staff wellbeing and performance.
The Approach
We introduced “An Even Better Place To Work” to foster a culture of open communication and mutual understanding among staff. The programme encouraged team members to break down emotional barriers, have honest conversations, and better understand both their own needs and those of their colleagues.
The Results
- Attendance: Staff attendance improved significantly after the programme was introduced.
- Financial Impact: The improvement in attendance led directly to savings of €40,000 for the school.
- Staff Wellbeing: Staff reported feeling more supported, valued, and engaged, contributing to a more positive working environment.
Conclusion
Implementing “An Even Better Place To Work” at Barley Lane Primary School has not only improved staff attendance and morale but also resulted in substantial financial savings. The programme has proven to be a valuable investment in both our people and our school’s future.
Case Study Testimonial: Achieving a 10:1 ROI and Sero Grievances at The Environment Agency
Background
When we launched our staff productivity and engagement programme, our Finance team faced significant challenges. Sickness absence rates were among the highest in the Environment Agency, and team collaboration needed improvement.
The Transformation
Through the programme, we saw a remarkable transformation. Staff became more productive and began working together more effectively. This allowed us to reduce the size of our teams by 30%—all while improving our outcomes.
Measurable Results
- Return on Investment: We achieved a 10:1 return on investment.
- Sickness Absence: Finance sickness absence went from one of the worst in the agency to one of the lowest.
- Bradford Scores: The number of staff with Bradford scores over 1000 dropped from an average of 20 to just two people over three years.
- Zero Grievances: Throughout this period, we experienced zero grievances.
Conclusion
This programme has delivered outstanding value, both in terms of financial return and employee wellbeing. Our Finance team is now more resilient, engaged, and effective than ever before.
Case Study Testimonial: 50% Time Gains and Improved Customer Satisfaction in 3 Months at Lush Digital Ltd
Background
When I assumed leadership of the Customer Care team at Lush Digital Ltd, we faced significant challenges. The team was understaffed, struggled with organisational skills, and suffered from unresolved conflicts between management and team members. Communication was poor, morale was at an all-time low, and the team lacked respect from other departments.
The Solution
To address these issues, we implemented “An Even Better Place to Work.” The programme focused on developing conflict resolution skills, improving communication, and boosting morale. We also worked on streamlining processes to help the team better manage their workload.
The Results (in just 3 months)
- Time Gains: The team achieved a 50% improvement in time management and efficiency.
- Customer Satisfaction: Customer satisfaction scores increased by 3%.
- Team Morale: Communication improved, conflicts were addressed constructively, and morale rose significantly.
- Reputation: The Customer Care team regained respect from the wider organisation, becoming a model for positive change.
Conclusion
The transformation in just three months was remarkable. “An Even Better Place to Work” empowered our Customer Care team to overcome deep-rooted challenges, achieve substantial time gains, and deliver a measurable boost in customer satisfaction. Investing in our people has delivered rapid and lasting results for both our team and our customers.
